PROCESS FLOW > Dictated files are transcribed, edited and proofread by competent transcriptionists of ZipIT
The most important aspect of transcription is quality. Quality in transcription can be rather explained as “accuracy”. Accuracy is the base for success in transcription. The transcript or the text format should be as exact as what was dictated in the audio /video file transmitted by the client.
ZipIT Solutions has these three steps to quality process in transcribing dictated video/audio files to consistent quality delivery in the world of transcription.
As a first step, the voice files are received or downloaded via internet to the secure server. Downloaded files will be equally distributed for transcription to a team of quality ZipIT transcriptionists with depth knowledge in medical terminology. We currently transcribe all major medical specialties such as Cardiology, Neurology, Ophthalmology, Oncology, OBGynecology, Urology, Dermatology, Gastroenterology, Orthopedic, Endocrinology, Pulmonology, and other medical specialty. All our transcription system are HIPAA Compliant, encrypted and secured.
The second level of quality process is Editing. This is the key process in determining the quality of the transcribed file. It is only at this level, a Quality Assurance Department listens to the whole file again along with the transcript and edits it until it becomes 98% accurate.
The third level of quality process is Proofreading. It is here that the transcript will be under scrutiny for grammar errors, wrongly spelt words, filling up of the blanks, checking for like-sounding words, for punctuation and paragraphing, and does the final check for the formatting with regard to client specifications.